Aloha from the
Department of Human Services!
Our Mission: To provide timely, efficient and effective programs, services and benefits for the purpose of achieving the outcome of empowering Hawaii’s most vulnerable people; and to expand their capacity for self-sufficiency, self-determination, independence, healthy choices, quality of life, and personal dignity.
Director Bhanot’s 2016 Message
Child Abuse or Neglect Reporting Hotline
808-832-5300 or (toll free) 1-800-494-3991
Adult Abuse or Neglect Reporting Hotline
808-832-5115
Social Services (SSD)
SSD Provides protection from abuse and neglect for children and dependent adults. Find out more.
- Adult Protective and Community Services Branch
- Child Welfare Services (CWS)
- Consent Form to Release CWS Information
- Background Checks and Fingerprinting for CWS Providers
- Foster Care for Children in Hawaii
Benefit, Employment & Support Services (BESSD)
BESSD provides clients with monthly benefits that supplement such essentials as food, shelter, and child care, as well as employment support and work training, and dependency diversion and prevention. Find out more.
- SNAP (formerly Food Stamps)
- TANF/TAONF Information
- Low Income Home Energy Assistance (LIHEAP)
- Child Care Program
- General Assistance
- Aid to the Aged, Blind, and Disabled
- Governor’s Coordinator on Homelessness
- Homeless Programs & Information
- Statewide Benefit Processing Centers
- Federal Poverty Guidelines for Hawaii
Med-QUEST (MQD)
The Med-QUEST Division helps low-income adults and children obtain health coverage through managed care plans. Find out more.
- Online Application for Medical Assistance
- Statewide Med-QUEST Application Centers
- Integration of DHS/DOH Behavioral Health Services
- Notice of Request for an Extension of Hawaii’s QUEST Expanded Section 1115 Demonstration
- Proposed Medicaid Eligibility & Benefits Changes
- Pre-existing Condition Insurance Plan (PCIP)
- Health Insurance Portability and Accountability Act of 1996: HIPAA
- QUEST Expanded Section 1115 Demonstration Extension Application
- Resources for Service Providers
- DHS and the Affordable Care Act
Division of Vocational Rehabilitation (DVR)
The DVR (formerly called the Vocational Rehabilitation and Services for the Blind Division) is a state-federal program for individuals with disabilities who require assistance to prepare for, secure, retain or regain employment. Find out more.
- Statewide Independent Living Programs (ILP)
- State Rehabilitation Council
- Ho’opono Services for the Blind
- Employment Training
- Statewide Contact Information
Hawaii Public Housing Authority (HPHA)
The Hawaii Public Housing Authority helps provide low-income Hawai`i residents with affordable housing and shelter without discrimination. Find out more.
Office of Youth Services (OYS)
Office of Youth Services provides and coordinates a continuum of services and programs for at-risk youth to prevent delinquency and reduce the incidence of recidivism. Find out more.
- Juvenile Justice in Hawaii
- Hawaii Youth Correctional Facility
- The Hawaii Juvenile Justice State Advisory Council
Commission on the Status of Women (HSCSW)
Hawaii State Commission on Status of Women works for equality for women and girls in the state by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Find out more.
Commission on Fatherhood
State Commission on Fatherhood promotes healthy family relationships between parents and children. Find out more.
Info Lines
- To Report Lost, Stolen or Damaged EBT card 1-888-328-4292
- To Check EBT Account Balance www.ucard.chase.com
- Medical Assistance Information: 211 Emergency: 911
- Public Housing Application 832-5960
- Public Assistance Information Line 1-855-643-1643; http://pais.dhs.hawaii.gov
Fraud Hotlines
- Oahu: 587-8444
- Big Island: 933-8899
- Kauai: 241-7106
- Maui: 243-5840